Shipping policy

Thank you for shopping with La Potra Store.

We currently ship to customers within the United States.

Processing Time
Orders are processed within 1–3 business days after payment is received.

Shipping Time
Estimated delivery is 5–12 business days, depending on the product and destination.

Once your order ships, you will receive a confirmation email with tracking information.

Please note that shipping times may vary during holidays, severe weather, or other circumstances beyond our control.

If your package is lost, damaged, or delayed, please contact us at santos.luisa.f@gmail.com, and we will do our best to assist you.

Customers are responsible for providing the correct shipping address. We are not responsible for orders delivered to an incorrect address provided during checkout.